Telco Services

An Interactive Chat With an Old School Instrument

November 19, 2009
By Ken Pyle

Tweet Received a fascinating telemarketing call that I almost hung up on, but have been listening now for 30+ minutes. One of the only groups that can escape the do not call laws are the politicians. This call was from Tom Campbell, who is running for the governor of California. Instead of a recorded...
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Back to the Future – Software as a Service & Managed Services

February 11, 2009
By Ken Pyle

Tweet Software as a Service (SaaS) is a popular Web 2.0 buzzword. It struck me at NTCA’s panel, Software as a Service: Creating New Revenue Channels, that Independent Telcos have been providing a sort of Software as a Service, really a Managed Service since their inception. Independent Telcos are starting to add on Software...
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Convergence – More Business than Technical Challenge for Smaller Operators

November 19, 2008
By Ken Pyle

Tweet The challenges that small telcos face regarding the convergence of services onto a single platform was the subject of a panel featuring industry experts at the 2008 TelcoTV Conference. The overarching theme of the panel was the challenges surrounding convergence deal more with the business issues, as opposed to questions of technology. Steve...
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