Tag: mvpd
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Surprising Findings from the American Customer Satisfaction Index Survey
Introduction: The latest annual American Customer Satisfaction Index (ASCI) report covering wireline broadband Internet & Pay TV, Video Streaming services and WiFi usage has just been released. Wireline Broadband Internet and Pay TV Services: Verizon Fios and AT&T U-verse (1.) tied for the top ranking for telecom service as both network providers improved on their…
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Continuity of Experience at #NCTCWEC 2017
“Continuity of experience” was a recurring theme at NCTC’s 2017 Winter Education Conference. Keynote speaker, Bruce Leichtman of LRG explained that this means creating user interfaces that transcend device, as well as making it easy for customers to discover and view content wherever and how they want. He emphasized that this means creating new ways…
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How is the Public Interest Served When Broadcasters Depict Illegal Behavior with No Consequences?
A recent episode of CBS’ hit series, Two Broke Girls, was thought-provoking; thought-provoking in the sense that it made me ponder, “In 2013, what is the public interest with regards to television broadcasters?” That is, does it serve the public interest when a prime time (8:30/7:30 pm Monday), entertainment television program depicts behavior which is…
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Net Neutrality Ruling – A Slippery Path to Internet Video Regulation?
Yesterday's FCC meeting on Net Neutrality was entertaining, given it was truly one of the more partisan events at that agency in a long time. The key question at the end of the meeting was whether the new rules will lead to market stability or uncertainty and litigation. There are some hopeful signs, such as…
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The Future of Broadband Video
Mark Ellison of Patton Boggs LLP asks a very interesting question as to whether the future of broadband video is at stake in a post on the Law360 blog. He asks this question in the context of the Comcast-NBC merger and he points out that securing content for its broadband properties is, in the opinion…
