Category: Mutliscreen Video
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Surprising Findings from the American Customer Satisfaction Index Survey
Introduction: The latest annual American Customer Satisfaction Index (ASCI) report covering wireline broadband Internet & Pay TV, Video Streaming services and WiFi usage has just been released. Wireline Broadband Internet and Pay TV Services: Verizon Fios and AT&T U-verse (1.) tied for the top ranking for telecom service as both network providers improved on their…
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Continuity of Experience at #NCTCWEC 2017
“Continuity of experience” was a recurring theme at NCTC’s 2017 Winter Education Conference. Keynote speaker, Bruce Leichtman of LRG explained that this means creating user interfaces that transcend device, as well as making it easy for customers to discover and view content wherever and how they want. He emphasized that this means creating new ways…
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Broadband TV Conference Overview & Summary of MPEG-DASH Video Streaming Standard
Introduction: The fifth annual Broadband TV Conference, held June 3-4, 2014, in Santa Clara, CA dealt with many key issues on a variety of subject matter, in commercial free panel sessions and individual presentations. The multi-track conference covered topics such as: Is Television As We Know it Sustainable? The Future of Second Screen, Augmented TV…
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Analysis and Implications of Google’s Proposed Web TV Service
Introduction: The WSJ and NY Times reported that Google wants to offer live TV channels as well as pre-recorded TV shows (On Demand) using the public Internet. The two newspapers indicated that the service would share a closer resemblance to cable TV than to streaming services like Hulu or Netfix, allowing customers to select channels online in…
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“TV Everywhere” Gaining Market Traction with Live Linear added to VoD
“TV Everywhere (TVE)” services have begun to pick up momentum among programmers and pay-TV providers, according to some industry executives who have seen a surge of interest among subscribers, especially on major stories such as the recent Boston bombing and its aftermath shown on CNN. Up till now, TV Everywhere has been mostly a video-on-demand service,…