The Viodi View
Amazon’s digital assistant Alexa went down on Friday while speaking the wrong error messages to customers. During a ½ hour span Friday morning, I heard the following from Alexa on my Echo device, Amazon Fire Tablet and Fire TV stick: “I’m having trouble understanding right now… try again later.” “Your echo device lost its WiFi […]
Inspired by the inaugural TelcoTV, the Viodi View was launched 15 years ago this month. Much has changed since then, although, in many ways, rudimentary services, such as MovieLink, were a precursor to the ongoing shift to the Internet for almost everything. The focus on meeting and being responsive to the needs of the customer […]