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Tag: service level agreement

Cloud Leadership Forum: Opportunities & Obstacles to Cloud Adoption

The just concluded Cloud Leadership Forum (June 20-21 in Santa Clara, CA) brought together CIOs, IT managers, vendors, and analysts to discuss the current status, future directions and important caveats of Cloud Computing. This very successful IDG event was organized and chaired by IDC Chief Analyst Frank Gens and IDG Enterprise Sr VP John Gallant.…

June 23, 2011
What Should Cloud Computing Users and Providers consider for SLAs?

At several 2010 Cloud Computing conferences, cloud users asked speakers/ panelists for a reference contract, SLA checklist or other parameters they should be negotiating with cloud service providers. No one could provide a comprehensive answer or list. Here's the opinion of ITU Focus Group on Cloud Computing SLAs: Service Users There are a number of…

January 13, 2011

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Cloud Leadership Forum: Opportunities & Obstacles to Cloud Adoption