Introduction: The latest annual American Customer Satisfaction Index (ASCI) report covering wireline broadband Internet & Pay TV, Video Streaming services and WiFi usage has just been released. Wireline Broadband Internet and Pay TV Services: Verizon Fios and AT&T U-verse (1.) tied for the top ranking for telecom service as both network providers improved on their […]
Tag: survey
Fiber-optic-based video services offered by telecoms show stronger levels of customer satisfaction than their cable and satellite-based rivals, according to a survey of 2,922 consumers in the U.S. and Canada performed by ChangeWave, a research and advisory firm. Of the 12% of respondents that said they would likely switch providers in the next six months, […]
Infonetics Research recently surveyed carriers to determine the "top vendors" in the mobile WiMAX equipment market. The carriers chose Motorola, Alcatel-Lucent, Alvarion, and Huawei as the top four vendors. Nine additional vendors received votes for top WiMAX equipment vendor from a smaller number of carriers surveyed. The Infonetics report: Perception Is Everything: WiMAX Vendor Leadership […]
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An Excellent Broadband TV Primer
Parks Associates Web Cast, Broadband Video to the TV and Beyond, is an excellent primer for anyone wanting to get the most out of the upcoming Digital Hollywood and TelcoTV conferences. It is not too late to listen, as Parks Associates has the recording online. Kurt Scherf, Vice President, Principal Analyst, combines extensive primary and […]
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