Telco Services

An Interactive Chat With an Old School Instrument

Received a fascinating telemarketing call that I almost hung up on, but have been listening now for 30+ minutes. One of the only groups that can escape the do not call laws are the politicians. This call was from Tom Campbell, who is running for the governor of California. Instead of a recorded call, this brought me into a live, interactive chat room. Inside this chat room there were upwards of 22,000 listeners.

It truly was interactive, as it seemed like Campbell gave his callers at least 50% of the airtime. By pressing *3, anyone could join in with a question (there were call screeners). There was even interactive polling with the audience. According to the moderator, the top concerns of the listeners on the call were

  • 41% – the budget
  • 33% – the economy
  • 13% – the health care
  • 7% – water
  • 6% – education

What makes this fascinating is that it was so simple and sort of a back to future experience, as my phone proved to be a great tool for holding a one-to-many conversation; a computer wasn’t required; software plug-ins were not necessary and I could walk around with my speaker phone annoying the rest of my family with this virtual town hall meeting.     

Author Ken Pyle, Managing Editor

By Ken Pyle, Managing Editor

Ken Pyle is co-founder of Viodi, LLC and Managing Editor of the Viodi View, a publication focused on independent telcos’ efforts to offer video to their customers. He has edited and produced numerous multimedia projects for NTCA, US Telecom and Viodi. Pyle is the producer of Viodi’s Local Content Workshop, the Video Production Crash Course at NAB, as well as ViodiTV. He has been intimately involved in Viodi’s consulting projects and has created processes for clients to use for their PPV and VOD operations, as well authored reports on the independent telco market.

Linked In Profile

2 replies on “An Interactive Chat With an Old School Instrument”

An update 

87% of the people are happy with their health care, according to a second survey they took later in the call. 

After the call, it was possible to ask a question of Tom Campbell via voicemail.

And it looks like Meg Whitman is a copycat, as she called me to participate in a town hall meeting.  Wow, all of these high powered people giving me a call makes me feel pretty darn important!

Leave a Reply

This site uses Akismet to reduce spam. Learn how your comment data is processed.

%d bloggers like this: