Viodi View

Viodi View – 09/05/14

September typically means the start of the fall trade show season. Fortunately for this author, the trade show season started a week early in Viodi’s Silicon Valley home in the form of NTCA’s Finance and Accounting Conference. A big theme of this conference was building a culture of ethics, accountability and quality. This conference reminded me of an interview filmed at the 2014 MTA and how these traits will be increasingly important as operators become custodians of their clients’ data.

SOC It to Me – Building a Culture of Ethics, Accountability & Quality

A security key pad is just an outward view of the importance of having excellent internal controls.
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SOC-2 (Service Organization Control) compliance is a must-have for certain clients of data centers, as pointed out in the above interview with Brian Steuve and Robert Koch of the accounting firm of Olson Thielen. As Steuve indicates, it is about building trust and putting controls in place that puts clients’ minds at ease.

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Managing Risk for New Services

Ken Pyle interviews Stephen Gorman of The Hartford at the 2014 ACA Summit.
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“Once you are given the responsibility to protect and manage [somebody’s else’s data]…you need to make sure you are taking all the necessary steps to protect your customers and your clients,” says Stephen Gorman of The Hartford in the above interview. Gorman was referring to the idea that service providers need to account for the security and protection of customer data when building a business plan to provide cloud and other relatively new services.

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A Quantitative Cultural Transformation

Ken Pyle interviews Albert Bodamer at the 2014 NTCA Finance and Accounting Conference in San Jose.
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Translating mission statements and vision statements into to transform corporate culture is what Albert Bodamer of Bodamer Consulting, LLC discusses in the above interview filmed at NTCA’s 2014 Finance and Accounting Meeting in San Jose. Bodamer talks about how his clients have used a Balanced Scorecard (BSC) to quantify their high-level goals. The Balanced Scorecard converts the language of a mission statement into a quantitative measure in the form of Key Performance Indicators (KPI) for each employee’s performance.

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2014 Hot Interconnects Highlight: Achieving Scale & Programmability in Google’s Software Defined Data Center WAN by Alan Weissberger

An image of Google's Andromeda Controller diagram.
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Amin Vahdat, PhD & Distinguished Engineer and Lead Network Architect at Google, delivered the opening keynote at 2014 Hot Interconnects, held August 26-27 in Mt View, CA. His talk presented an overview of the design and architectural requirements to bring Google’s shared infrastructure services to external customers with the Google Cloud Platform.

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2014 Hot Interconnects Semiconductor Session Highlights & Takeaways- Part I. by Alan Weissberger

An image from the ARM presentation.
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With Software Defined: Networking (SDN), Storage and Data Center movements firmly entrenched, one might believe there’s not much opportunity for innovation in dedicated hardware implemented in silicon.  Several sessions at the 2014 Hot Interconnects conference, especially one from ARM Ltd, indicated that was not the case at all.

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Shared Automation – Up to 90% Reduction in Vehicles

A screen shot from Dan Fagnant's presentation at the July 2014 Automated Vehicle Symposium.
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Removing up to 9 of every 10 cars from the road is the promise of sharing automated vehicles, according to University of Texas, Austin research from Dan Fagnant and Dr. Kara Kockelman. In their modeling, they found that private investors could achieve a return on investment of 43%, even with a $70,000 base price for the automated vehicle.

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Tweets and Short Thoughts

  • wpid-20140830_092500.jpgAnd what will you get when you cross this robot with an #autonomousvehicle? Google Shopping Express 3.0 – response to Kevin Kutcher and his comment about robotic butlers at a Cupertino hotel.
  • A bumper sticker one would expect in Silicon Valley. I wish my other car was
  • “The sales process should start 2 years before you sell (your telecom co.)” Leo Staurulakis Finance & Accounting
  • att-ad-for-uverseWords of wisdom from Leo Staurulakis “Truth always comes out,” with regards to importance of transparency in selling a telecom company
  • Can 768Kbps be advertised as “High Speed”, given the FCC’s definition of high speed of 4Mbps?

The Korner – What Was He Thinking?

Ken Pyle interviews Steve Gleave at the 2014 Metaswitch Forum.
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If there was an award for gutsiest performance at a conference, it would have to go to Steve Gleave, Senior Vice President of Marketing for Metaswitch. Gleave gave attendees of the 2014 Metaswitch Forum the chance to take a lighthearted and entertaining peek into his thoughts. Gleave made excellent use of video and the stage to illustrate how software has decoupled from hardware and is distributed into a sort of collective brain; much like the Internet broke down the silos of intelligence.

In our interview, Gleave talks about the creativity that weaved its way through the 3 day conference, culminating in an homage to Michael Jackson. Gleave definitely exhibits the sort of left-brain/right-brain thinking that is increasingly important in this information, nay thinking age.

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Author Ken Pyle, Managing Editor

By Ken Pyle, Managing Editor

Ken Pyle is co-founder of Viodi, LLC and Managing Editor of the Viodi View, a publication focused on independent telcos’ efforts to offer video to their customers. He has edited and produced numerous multimedia projects for NTCA, US Telecom and Viodi. Pyle is the producer of Viodi’s Local Content Workshop, the Video Production Crash Course at NAB, as well as ViodiTV. He has been intimately involved in Viodi’s consulting projects and has created processes for clients to use for their PPV and VOD operations, as well authored reports on the independent telco market.

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